Hacking into the mind of a hacker

The first thing to know about computer "hackers" is that the term itself is a point of dispute.

Many people who hack into systems without criminal intent proudly label themselves "hackers," and say they're the good guys and the bad guys should be called "crackers" or something else. "Hackers are not evil, malicious people out to damage computer systems and steal passwords. Hackers hate these kind of people," read one e-mail I got after I wrote a column about virus writers.

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The contact dilemma - visit, call or e-mail

E-mail has a lot of advantages. You can reach people without having to find them first. You don't have to bother with initial pleasantries, and everyone knows that your brief message doesn't have to be nice. It just has to be factual.

E-mail has taken over business communication in ways that would be better handled face-to-face or over the phone. How many times have you changed the tenor of what you will say next because of the reaction to your last statement? Would a problem with a customer be handled more quickly if the customer's response was immediate? Read more »


11 signs your life is too technical

1. You try to enter your password on the microwave.
2. You consider "mouse elbow" a sports injury. Read more »


Start the year off right with GT Backup

The data stored on your network is one of your business's most vital assets. The best defense in preventing a catastrophic loss is a solid backup infrastructure including offsite storage of data.

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News you can use...
  • Apple's first all-in-one computer
  • The Gateway One
  • Sony has launched its Vaio LT PC/TV
  • Hewlett-Packard has updated its TouchSmart PC
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