The ultimate negotiation: A very tough customer requires special skills and a strong basis

In the world of negotiations, there are the easy ones (getting a discount on that lawnmower that you bought) and the hard ones (a difficult customer to whom nobody has ever been able to sell). It's the difficult customers that are the most interesting because they are a real challenge no matter what stage of negotiating you are in.

Let's take a look at this type of customer and see if we can come up with a strategy that will boost your chances of successfully concluding a negotiation with the customer.

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Resolutions: Quit smoking and boost productivity

Great! I have your attention. No, I am not talking about how to kick the habit. When I say "smoking" I mean the smoke that pours out of your ears when you get angry and frustrated with your computer. Quit the vicious cycle and boost productivity.

Greystone can help you stop the madness. There is no longer any reason to slam your fists down on your keyboard, take out your anger on your defenseless mouse or spout red-hot comments to your colleagues (well, unless they intentionally sabotaged your workstation).

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February 17, 2009 - It's time to go digital!

Are you ready for all digital television? At midnight on February 17, 2009, all full-power television stations in the US will stop broadcasting in analog and switch to 100% digital broadcasting.

What does this mean for consumers? The bottom line is that after the 17th, all analog TV sets must be outfitted with a special digital-toanalog converter in order to continue displaying full power over-the-air TV signals. Otherwise, these televisions will only pick up low-power station signals like those used for religious groups, local government stations or businesses.

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Blackberry steps up to compete with Apple

The BlackBerry Storm is said to be the only true competitor for the iPhone. Research In Motion created this device with all the bells and whistles of the iPhone offered exclusively from Verizon Wireless.

The Storm combines four great devices in one small sleek package; a mobile phone, multi-media player, a social organizer and a productivity tool. The Storm has a 3.25 inch LCD high -resolution color screen much like the iPhone and has touch screen capabilities, a full HTML browser for the Internet and more.

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Inquiring Minds
  • Clear out the stockpile of holiday photos.
  • What is a cache?
  • Why Greystone?
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