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IT used to be a huge pain point. We transitioned from a cloud-based server structure to owning our own servers. It is much more reliable and we have built-in backups now since both locations are redundant on each other’s server. The cloud-based system was expensive and we had more problems with speed since it is an extra stop for processing the data. Greystone Technology made the transition process fairly seamless. There was some overlap of servers to ensure full access and no downtime. The implementation team was wonderful and really helpful.
I was VERY skeptical about the process as we had never had anything IT go smoothly before and it seemed too good to be true, but I was pleasantly surprised and have been for the last year.
I have been working with Greystone since April 2015. Their services have been excellent. Their involvement in our network environment has allowed us to grow and improve our user experience by a huge margin. Their quick response time has allowed me, as the IT Administrator, to focus on planning and other projects. I would highly recommend Greystone to anyone seeking IT support.
“I used to have to do a lot of support services work myself, and it took too much of my time,” McBride said. “Now, I just coordinate projects, focus on my main job and let Greystone take care of the rest. They take care of minor issues before they become major ones.”
“Greystone knows what all our equipment is, how old it is, when it’s scheduled to be updated,” McBride said. “They know our systems better than I do now.”